Work for us

Training Team Administrator

03 May 2022

We have an exciting opportunity for an administrator to join our busy department to provide administrative support to the Training Team across a varied range of functions including customer relationship management, monitoring and maintaining effective records, and liaison with clients. You will be joining an established team in a busy department which supports our trainers and assessors across a wide range of delivery. Full training will be given on all systems.

Key Accountabilities:

  • Course bookings administration
  • Supporting trainers and assessors with course delivery through provision of materials and monitoring of platforms
  • Maintaining learning management systems
  • General liaison with customers
  • Operational team support

We are looking for a confident communicator with an excellent eye for detail. Experience of working in a training or learning environment is beneficial but not essential.

Skills Required:

  • Time management
  • Attention to detail
  • Prioritisation
  • Excellent customer service
  • Willingness to be flexible

Personal Qualities:

  • Confidence in talking with customers on the telephone
  • Confidence in meeting and greeting customers and assisting trainers and other staff members to ensure our courses run smoothly
  • Ability to remain professional in changing situations, to take instruction, ask for help, and use own initiative

As part of a small team, this role is vital to the smooth and successful running of a busy training department. Managing workload at busy periods is one of the more challenging aspects of this job. Taking advice from other team members in order to prioritise work and hit deadlines is essential.

Location: Moreton-in-Marsh, Gloucestershire, GL56 0RH

Job type: Full-time

Back To Vacancies

Please apply with a CV and covering letter, outlining relevant experience and suitability for the role, to Fay Kemp: fkemp@thefpa.co.uk.

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