“The service we get from the FPA is quick and efficient. Their flexibility in delivering to different addresses enables us to despatch the signs directly to the operational teams who erect them. The signs are of a high quality and by working with one supplier we ensure fire exit signage is to one standard (HTM) and of the photoluminescent type, yet with the discount we get from the FPA, these signs are no more costly than the cheaper alternatives that are available from mass suppliers.”

FPA provides advice, guidance and a bespoke signs service to L&Q

Eric Richardson Head of Health & Safety
L&Q

Delivering specialist fire support for high-risk environments

28 October 2013
Family Mosaic is a Registered Social Landlord mainly covering London and Essex with over 1,400 employees, 20,000 general needs properties and 3,000 supported tenants. The FPA were asked to carry out fire risk assessments for a large number of Family Mosaic run schemes which included identifying the unique differences between staffed schemes and non-staffed, stay-put policies, elderly or vulnerable young persons and security or vandalism issues.
 
The FPA were asked to carry out fire risk assessments for a large number of Family Mosaic run schemes. The outcomes and recommendations for each scheme were not universal and identified unique differences between staffed schemes and non-staffed, stay-put policies, elderly or vulnerable young persons and security or vandalism issues.   This meant that it was impossible for FPA to produce a one size fits all policy.

FPA and Family Mosaic were also keen to ensure that the implementation of recommendations and provision of safety equipment were provided without an ‘institution’ feel. Common problems that were encountered included:

  • How and where to provide fire extinguishers, call points and signage
  • Staffed 24/7 / not staffed 24/7
  • Stay put policies, care line, fire doors held open
  • Providing the feel of a home environment
  • Mobility and awareness issues

Since successful completion of this contract the FPA have offered continuing support on a more ad-hoc basis, carrying out fire risk assessments and providing general fire safety advice wherever the need arises. This has led to a dynamic relationship where the FPA can be relied on for a fast, efficient and cost-effective service, that also allows issues to be discussed and varying options provided in order to find a ‘best fit’ solution.

 

Russ Bower, Group Health and Safety Advisor, comments “Due to the very different needs of our service users and the specific risks associated with them we felt we needed expert advice and assistance which is why we chose the FPA. We were delighted with the results they have produced for us and their professionalism to-date.

Delivering specialist fire support for high-risk environments


Family Mosaic